What to review before confirming completion
What to check in the proof capture and completion record before you confirm a job, activate warranty coverage, or opt into TownPulse.
- +Confirm completion only after the closeout record is specific enough to help with later warranty, billing, or support questions.
- +Check before and after photos, final notes, and whether the finished work still matches the approved scope plus approved changes.
- +TownPulse sharing is optional and separate from confirming that the job itself is complete.
Start with the proof package
Before you confirm completion, look at the closeout record the contractor submitted. In the current product flow, that usually means before and after photos, checklist items, and any closing notes that explain what happened onsite.
You are not looking for perfect formatting. You are checking whether the record is complete enough that someone else could understand the finished job later without guessing.
- +Before photos that match the starting condition
- +After photos that show the completed result
- +Checklist items such as cleanup, walkthrough, or restored service when applicable
- +Notes that explain anything the photos do not fully show
Compare closeout to the approved work
Completion confirmation is strongest when it still lines up with the approved scope and any approved change orders. If the finished work seems different, ask for the explanation in writing before you confirm.
The same rule applies if something feels unfinished. Keep that concern attached to the workspace so the invoice, claim, or later support review still sees the same documented history.
Separate completion from public sharing
TownPulse publication is optional. You can confirm that a job is complete without automatically turning the workspace into a public record.
Read the sharing choice separately: one decision finalizes the closeout, and the other controls whether a public proof record can publish from that documented closeout.
Keep the issue in the workspace before you confirm completion. It is much easier to resolve a documented question before the record is treated as final.