What the 2-year warranty covers
How the standard 2-year workmanship warranty activates, what record it depends on, and the limits you should understand before filing a claim.
- +Warranty timing begins after homeowner confirmation on eligible completed jobs kept in Proofstead.
- +The warranty review depends on the documented job record, not on memory alone.
- +Coverage is about the recorded work and workmanship, not unrelated later changes or new problems outside the documented job.
When the warranty window starts
In the existing Proofstead workflow, warranty timing is tied to homeowner-confirmed completion on eligible jobs. The workspace record is important because it preserves the exact scope, change history, and completion context that the warranty later relies on.
If a job never moved through that documented completion flow, it is much harder to evaluate the workmanship record with confidence.
Some memberships may display a longer warranty window where applicable. Your job workspace is the source of truth for the active coverage window on that job.
What the warranty is meant to cover
The standard warranty is about documented workmanship on the approved job record. In practical terms, that means Proofstead can compare the concern against the original scope, the approved changes, the completion record, and any attached photos or notes.
That is different from guaranteeing every later condition in the home. The stronger the original record, the clearer the later review.
- +The concern should relate back to the documented work.
- +The review is stronger when the completion package was confirmed in the workspace.
- +Scope, change orders, and photos all help anchor what was actually performed.
What the warranty generally does not cover
A warranty claim becomes weaker when the issue is unrelated to the documented job, appears after later third-party changes, or depends on assumptions that were never part of the approved record.
If a concern is really about whether extra work was authorized in the first place, that is often a scope or billing question before it is a warranty question.
Before filing a claim, reopen the original job record and read the approved scope again. That usually tells you whether the question is workmanship, billing, or an entirely new issue.