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Proofstead
Account & Billing
Reviewed 3/23/2026 | 4 min read

Managing your account, notifications, and security

Where to update contact details, notification preferences, privacy choices, and account-security settings.

HomeownersContractorsShared
Key takeaways
  • +Use your account settings to keep phone, email, and property or business details current.
  • +Notification preferences affect how quickly you see routing, billing, and completion updates.
  • +Some security and privacy actions still rely on support-assisted flows.

Keep your profile current

Account settings are not just cosmetic. Homeowners use them to keep property details, access notes, and contact methods current. Contractors use them to keep profile and payout information usable.

That current profile data is what later messages, approvals, and payout or billing flows depend on.

Notification choices change how fast you respond

Proofstead already supports notification preferences in the account experience. If you turn channels off or limit them too aggressively, you may miss time-sensitive items like scope review, payment follow-up, or claim activity.

Choose settings that match how you actually work, then revisit them when your job volume or communication preference changes.

Security and privacy actions

Password reset and account-management steps can be handled directly in the app where available. Some workflows, such as manual support around two-factor enrollment or formal privacy requests, may still require support contact.

If you are asking for a data export, account deletion, or similar request, use the support path tied to your account settings so the request stays traceable.

  • +Review notification settings after important account changes.
  • +Keep login email current before you need recovery help.
  • +Use documented support channels for privacy-sensitive requests.