Help Category
Account & Billing
Account settings, support boundaries, invoice questions, receipts, payout blockers, and payment-related recordkeeping.
5 articles in this category
Reader
5 articles in this category
How invoices relate to approved work
How to compare the final bill to the approved scope and change orders, and what to check before paying.
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How to question an invoice or documented charge
How to challenge a charge without breaking the documented record, and when the next step belongs in workspace messaging, a claim or dispute flow, or support.
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Managing your account, notifications, and security
Where to update contact details, notification preferences, privacy choices, and account-security settings.
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What Proofstead can review vs. what must be documented in workspace
Which issues Proofstead can directly unblock or review, and which facts still need to live in the job workspace before support can help effectively.
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When to use the workspace and when to contact support
How to choose between the workspace, the job's built-in review path, help articles, and direct support.
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Still need help?
Start in the job workspace when this is about one job. Review or update the record there first. Contact support when you still cannot sign in, fix verification, finish payout setup, or move a blocked review forward.