What contractor verification status means
How license, insurance, background check, and network status affect whether Proofstead can route work to you.
- +Verification status is a live readiness signal, not a one-time onboarding milestone.
- +License, insurance, background-check, and network status can move independently and still affect routing readiness.
- +Expired or rejected documents can pause routing until updated files are submitted and reviewed.
Treat verification like a live readiness signal
These statuses are visible because they change whether Proofstead can route jobs to you. They are not just back-office notes.
That means a contractor can feel operationally ready while still being partially blocked. The only safe reading is the live status shown in the profile and credential surfaces.
How the checks interact
Each check answers a different trust question. License and insurance help establish current compliance. Background verification is part of activation. Network status reflects whether the overall contractor record is actually eligible for routing right now.
A single missing or outdated component can still interrupt readiness even if the rest of the profile looks complete.
- +Pending usually means review is not finished yet.
- +Rejected means you need to fix something before routing can resume.
- +Auto-paused or similar states usually mean something time-sensitive, such as insurance, fell out of date.
- +Active should be read as current routing readiness, not permanent approval.
What to do when status is not active
Update the missing or outdated file in Profile, include the cleanest current version you have, and submit it for review again. Do not assume a side message or verbal explanation replaces the document itself.
If you already uploaded the right file and the status still looks wrong, that is the time to contact support.
Do not wait for lead volume to discover a blocked status. Review verification the same way you review payout readiness or service areas: before you rely on routing.